Terms and Conditions

1 Introduction

These Terms and Conditions (“Terms”) set out the agreement between Wellbeing Well YOU (“we”, “us”, “our”) and the person booking or attending any wellbeing service, programme, event or retreat (“you”, “your”). By booking with us or using this website, you agree to these Terms. Please read them carefully before confirming your booking.

2 Conduct

We aim to create a safe, inclusive and respectful environment. We reserve the right to ask any participant to leave a session, event, or retreat if their behaviour is unsafe, disruptive or disrespectful. No refund will be provided in such cases.

3 Photography and Media

We occasionally take photos or short videos during events or retreats for promotional use. If you prefer not to appear in any media, please let us know before the session or retreat begins. We will always honour your preference.

4 Changes to the programme

We may make reasonable changes to schedules, instructors, venues or content if necessary. If changes occur, we will notify you as soon as possible and maintain the quality of the experience.

5 Liability

You participate in all activities at your own risk. We are not liable for any injury, loss or damage to you or your belongings unless caused by our negligence; any cancellations, delays, or changes caused by events outside our control; any travel, accommodation, or personal arrangements outside of our retreat or programme delivery. Please ensure your belongings and valuables are covered by your personal insurance. Nothing in these Terms limits liability for negligence, fraud, or any rights you hold under UK consumer law.

6 Health and wellbeing

Our wellbeing services, programmes, and retreats are designed to support your wellbeing, but they are not a substitute for medical care. You must disclose any relevant medical conditions, injuries, allergies, or mobility issues at the time of booking. Participation in yoga, meditation, breathwork, coaching, and all wellbeing activities is voluntary and at your own risk. Please consult your GP before booking if you have any health concerns; you are pregnant; you are recovering from injury or you are under medical supervision. We reserve the right to decline participation if an activity may not be safe for you.

7 Force Majeure

We are not liable for failure to perform obligations due to events beyond our control, including: natural disasters, pandemics, illness, travel restrictions, strikes, war or government action. In such cases, we will offer a transfer or credit note.

8 Governing law

These Terms are governed by the laws of England and Wales. Any disputes will be handled under the exclusive jurisdiction of the English courts.

9 Intellectual property

All content on this website is owned by Wellbeing Well YOU. You may not copy, reproduce, or distribute content without written consent.

10 Booking and payments

All bookings must be paid in full unless otherwise stated. Prices are clearly displayed on the website or provided directly to clients.

11 Service disclaimer

Wellbeing guidance, coaching, and retreat content are supportive tools and not medical treatment. Please consult your GP if you have health concerns or are pregnant.

12 Updates to these terms

We may update these Terms occasionally. Continued use of the website indicates acceptance of the updated version.